Shipping Policy
Shipping Policy
At [Your Store Name], we strive to provide you with a seamless and efficient shopping experience. Our shipping policy is designed to ensure timely delivery of your products, while keeping you informed every step of the way.
Shipping Timeframes
-
Processing Time: Once you place an order, we will process and prepare it for shipping within 1-3 business days. Please note that processing times may vary depending on the availability of items.
-
Shipping Time: Depending on your location, the delivery time will vary:
- Domestic Orders: Typically shipped within 3-7 business days after processing.
- International Orders: Shipping times can range from 7-21 business days, depending on the destination country.
Please note that during high-demand periods (like holidays or sales events), processing and shipping times may be slightly delayed.
Shipping Costs
Shipping costs are included in the price of the item unless otherwise specified.
Tracking Your Order
Once your order has been shipped, we will send you a shipping confirmation email with a tracking number. You can use this number to track the progress of your delivery.
Shipping Restrictions
- We currently only ship to addresses in [List of Countries or Regions You Ship To].
- Certain items may have shipping restrictions due to size, weight, or other factors. If this applies to your order, we will notify you immediately.
Lost or Damaged Packages
If your package is lost or damaged in transit, please contact us at wolfegangs.attic@gmail.com as soon as possible. We will work with the carrier to investigate the issue and resolve it promptly. In case of damaged goods, please provide photos of the damage to expedite the claims process.
Address Accuracy
Please ensure that the shipping address you provide is accurate. We are not responsible for delayed or misdirected shipments due to incorrect or incomplete addresses. If you notice an error in your shipping address after placing an order, please contact us immediately to make changes.
Order Modifications and Cancellations
Once an order has been processed and shipped, it cannot be modified or canceled. Please double-check your order before completing the purchase.
Customs, Duties, and Taxes (International Orders)
For international shipments, customs duties, taxes, and import fees may apply based on the destination country. These additional charges are the responsibility of the customer and are typically collected by the carrier upon delivery.
Customer Service
If you have any questions or concerns about your order or our shipping policy, feel free to reach out to our customer service team at [Your Customer Service Email or Phone Number]. We're here to help!
Thank you for choosing Wolfegang's Attic — we look forward to serving you!